FAQs

What is Lootly.pk?
Lootly.pk is an online store offering high-quality sportswear, activewear, accessories, and tech products from top brands. We provide stylish and performance-driven apparel for athletes, fitness enthusiasts, and everyday wear, along with a range of gadgets and accessories to suit your lifestyle.

Do you offer international shipping?
Currently, we only ship within Pakistan. However, we are working on expanding our shipping options to international destinations in the near future.

How long does delivery take?
We offer free standard delivery across Pakistan, which typically takes 3–5 business days. Expedited shipping options may be available at checkout, depending on your location.

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Cash on Delivery (COD), and bank transfer for secure and hassle-free transactions. Payments via EasyPaisa and JazzCash are also available for your convenience.

Can I return or exchange an item?
Yes! We offer a 30-day hassle-free return policy. If you're not satisfied with your purchase, you can return or exchange it within 30 days of delivery. Items must be unused, in their original packaging, and in resellable condition.

How do I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on our website or through the courier’s tracking system.

Are your products authentic?
Absolutely. At Lootly.pk, we only sell 100% authentic products from trusted brands like HP, Dell, lenovo, Apple, samsung, and more. All items are sourced directly from verified distributors and manufacturers.